Are you getting a login prompt when trying to access eRoom? If so, please follow the steps below to correct the issue.
- Launch IE
- Go to Tools > Internet Options
- Click on “Security” tab
- Highlight “Trusted Sties” and click on “Custom Level”
- Another screen should open and in that screen, scroll all the way down and find “User Authentication” option.
- Under “User Authentication,” please click on the option – “Automatic logon with current user name and password.”
- Click OK to close out of all open screens.
- Close IE and re-launch eRoom and it should work again.
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