The sync of contacts from Good to your iPhone / Droid is currently only capable of a one way synchronization due to limitations with the smart phone operating systems. This means that although your Exchange / Outlook contacts will sync to your smart phone or tablet device with the Good app – it cannot go the other way from iPhone / Droid to your Exchange Mailbox contacts folder.
If you enter a contact through scanning a bar code or through the local device interface for contacts (i.e. – your phones) it WLL NOT be added to your contacts in your Outlook mailbox. If you want a contact to appear in both you must add it to the Good App – which currently is a manual process.
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